Choose from over 50 hotels in _____ towns and _____ countryside. Families are _____ welcome – most children stay at a _____ rate and some even stay for free. Each bedroom has a _____ bathroom, _____ TV, radio, telephone, and a hairdryer. In _____ bedroom you will find a courtesy tray with facilities for making tea and coffee. Many hotels have _____ centers with sauna, minibar, gym, Jacuzzi and solarium, along with a light refreshment lounge. They may also offer golf, tennis, swimming pool and much more. Of course every hotel has a superb bar and restaurant facilities – _____ dining rooms and _____ cuisine.
IV. Sunny Tours are thinking of including the Marine Hotel in their list of Turkish hotels. Read the dialogue between the Sunny Tours Representative (SR) and the Marine Hotel General Manager (GM) and then write “n” next to the features which the hotel has now, and “p” next to the features which are planned:
v twins / doubles with balcony and beach view
v twins / doubles with garden view
v deluxe doubles
v family rooms
v interconnecting rooms
v restaurant
v poolside bar
v use of water sports club facilities
v swimming pool
| SR:
| …So, you’ve got a swimming pool and a restaurant. Any other facilities?
|
| GM:
| Not yet. But we are going to try to negotiate a deal with the water sports club so that our guests can use their facilities. And we are also going to build a poolside bar during the winter.
|
| SR:
| Good idea. Now, let me see… you’ve got 120 rooms altogether, is that right?
|
| GM:
| Yes. At the moment there are 120 rooms plus two suites, each with its own Jacuzzi and private bar. Our twins and doubles are divided into two categories. There are some with balcony and beach view, and then there are a number of rooms with garden view.
|
| SR:
| What about family rooms?
|
| GM:
| We have eleven family rooms. At the end of this season we are going to start building an extension with thirty deluxe doubles.
|
| SR:
| I see. Are all the current rooms en suite?
|
| GM:
| Yes. They all have got private bathrooms with bath and shower.
|
| SR:
| Good. Are any of the rooms interconnecting?
|
| GM:
| Yes. There are some interconnecting doubles on each floor. Twenty altogether.
|
| SR:
| OK. We need some time for consideration. We will call you back. Goodbye.
|
| GM:
| Goodbye.
|
V. Read the dialogue between the Marine Hotel Reservation employee (R) and Mr. White’s secretary (S). Complete the FAX given below.
| R:
| Good morning. Marine Hotel Reservations. Can I help you?
|
| S:
| Yes, please. I’d like to book a single room for four nights from the 4th March.
|
| R:
| Right. I’ll check that… Yes, madam. We can do it for you.
|
| S:
| How much will that be?
|
| R:
| $ 65 per night, including full English breakfast.
|
| S:
| That’s for a room with a bathroom?
|
| R:
| Yes, madam. All our rooms have private bathroom, television, radio, DVD player, telephone, tea- and coffee-making facilities.
|
| S:
| That’s fine.
|
| R:
| Could I have your name, please?
|
| S:
| The booking is for Mr. White of Oliver Electronics, Paris.
|
| R:
| That’s a single room for four nights from 4th March. Would you confirm that by Fax, please?
|
| S:
| Yes, I’ll do that. Mr. White will probably arrive quite late. Can you hold the room until 10.00?
|
| R:
| Yes, of course.
|
| S:
| Thank you. Goodbye.
|
| R:
| Goodbye.
|
Now complete the FAX sent by Mr. White’s secretary to confirm the reservation:
| |
| | | SENT BY: Xerox Telecopier 7021
11.02.2012; 12:17; Oliver El. *0865310423*
Hotel booking for Mr. White, Oliver El.
Dear Sir,
I wish to _____ the reservation of a _____ room for _____ nights starting from the _____ in the name of White.
Mr. White _____ probably arrive late _____ the evening.
Please _____ the room until _____ pm.
Yours sincerely,
Joan Fletcher
| |
VI. Three families are going to Amsterdam on a weekend break:
1. Mr. and Mrs. Brown: a young couple on their honeymoon. They would like somewhere quite and romantic, with a good restaurant. They would prefer a room with a bathroom rather than a shower.
2. Mr. and Mrs. Wilkinson: an elderly couple who want somewhere as central and as cheap as possible.
3. Mr. and Mrs. Green: a couple in their middle-thirties, with a son aged 11 and a daughter aged 12. They have friends in Amsterdam so they won’t often be eating in the hotel. Mr. Green likes to go jogging in the morning. Their children want a hotel where there will be other young people.
Study the information about the hotels below. Which hotel would you advise each family to stay at?
VII. Work with the partner and make up a dialogue. You may use some of the phrases from the dialogues given above.
| Receptionist:
You work at the Holiday Palace Hotel. Study the extract from the hotel brochure. Help the caller with his/her inquiry. Make sure you find out the name and address, the dates wanted and the number of people. Ask him/her to confirm in writing.
| Guest:
Your name is Mr./Mrs. Kiel. Telephone the Holiday Palace Hotel to enquire about a week holiday in June for yourself, your husband/ wife and one child. Ask about the hotel’s facilities. Give exact dates and agree to confirm in writing.
|
