Re. Order No. 768197I am writing to inform you that the goods we ordered from your company have not been supplied correctly. On 13 January 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. This caused us considerable inconvenience. I am writing to ask you to make up the shortfall immediately and to ensure that such errors do not happen again. I look forward to hearing from you. Yours sincerely J. Wong Purchasing Officer 6. A letter of enquiry. (a printed form with a company title and its address in the centre). Golden Gate Engineering Prince Square, Prince Street, Kowloon 25 February 2011 ProSkills Training Centre Jubilee Building Silver Road Wan Chai Dear Sir or Madam, I am writing to enquire whether your company could offer a course on Quality Control for our managers. I saw your advert in the HK Daily on Wednesday, 23 February 2011, and the Quality Control Training Course (Ref.: QC 101) mentioned in the advert might be suitable for us. I would like to know if it is possible for you to offer a 3-month training course starting before or, at the latest, on Monday, 14 March 2011, for a group of 20. Could you send us some information about the teaching staff and the possible schedule for this course? I am looking forward to receiving your reply.
Yours faithfully, Chapmen Au Managing Director
7. A letter of enquiry. Charles Taylor 4511 John Tyler Highway Williamsburg, VA United States (757) 564-3955 October 15, 2008 Linda Robinson Admission Coordinator VirginiaUniversity 918 Emmet Street South Charlottesville, VA United States (434) 924-3344 Dear Ms Robinson, I have heard a lot about the various courses offered by Virginia University. The official website of the university gives a lot of guidance and help to students who want admission. This is of great use as you can go through the courses and select a few that you are interested in. While going through courses in Management, I came across a course in Waste Management. This featured under the category of green education. That really interested me as I have completed my honors in Environmental Science. I love nature and want to do something to nurture it through my profession. I feel waste management is a course that will help me fulfill my dream. A lot of jobs are available in this field of management as many countries have started feeling the heat of global warming. I have some knowledge about the basics of this course but I need detailed information, so that I can take a decision to pursue my post graduate degree in waste management. I request you to send me the detailed course structure, curriculum and admission procedure for the course as these details are not available on the website. The website gives information about fee structure, duration of course and eligibility criterion for admission. You can send me information on my email address - [email protected]. This will be great help for me. I know it is a tough task and it will be time consuming. I look forward to your positive reply. Yours truly, Charles Taylor
8. Curriculum Vitae sample. (a) – with no work experience. Name: David Durham Address: 6 Pine Street, Arlington, VA 12333 Tel: (home) 555.555.5555 Cell: 566.486.2222 E-mail: [email protected]
Education
Arlington High School, Arlington, Virginia 2002 – 2006
Experience
Pet Sitter 2004 – Present · Provide pet sitting services including dog walking, feeding. Child Care Present · Provide child care for several families after school, weekends and during school vacations. Achievements · National Honor Society: 2004, 2005, 2006 · Academic Honor Roll: 2002 - 2006
Volunteer Experience · Big Brother / Big Sisters · Arlington Literacy Program · Run for Life
Interests / Activities · Member of Arlington High School Tennis Team · Girl Scout · Piano
Computer Skills · Proficient with Microsoft Word, Excel, and PowerPoint, and Internet 9. Curriculum Vitae sample. (b) – a college student, a printed form.
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