| Week #
| Topic
| Assignments Due
| Points
|
| Session 1
09/04/14
| Course Introduction:the definition of operations management; organizing to produce goods and services; the heritage of operations management;
|
|
n/a
|
| Session 2
09/11/14
| Operations and Productivity:the heritage of operations management (continued), exciting new trends in operations; measuring productivity: single- factor productivity, multifactor productivity, productivity variables
| ReadChapter 1
Answer the questions at the end of the chapter
Quiz 1
|
Total: 5
|
| Session 3
09/18/14
| Operations Management in a Global Environment:a global view of operations; developing missions and strategies; achieving competitive advantage through operations; ten strategic OM decisions; issues in operations strategy; strategy development and implementation; global operations strategy options.
| Read Chapter 1,
Solve Problems 1.1 – 1.6
Quiz 2
|
Total: 5
|
| Session 4
09/25/14
| Project Management:project planning; project scheduling; project controlling; project management techniques: PERT and CPM; determining the project schedule; variability in activity times; cost-time trade-offs and project crashing; a critique of PERT and CPM
| Read Chapters 2 and 3
Answer the questions at the end of the chapters
Quiz 3
|
Total: 5
|
| Session 5
10/02/14
| Forecasting: types of forecasting, seven steps in the forecasting approaches;time-series forecasting; regression and correlation analysis; forecasting in the service sector
| Read Chapter 16
Answer the questions at the end of the chapter
Quiz 4
|
Total: 5
|
| Session 6
10/09/14
| Waiting Line Models:characteristics of a waiting line system: arrival characteristics, waiting-line characteristics, service facility characteristics; queuing costs; the variety of queuing models;
| Read Chapter 5
Answer the questions at the end of the chapter
Quiz 5
|
Total: 5
|
| Session 7
10/16/14
| Midterm Exam
(100 points possible)
Remember to bring aCALCULATOR!
| Read Module D
(pp. 763 – 786)
Answer the questions at the end of the chapter
| Total:100
|
| Session 8
| Managing Quality:quality and strategy, defining quality, international quality standards
| n/a
| |
| Session 9
| Quality Management (continued): total quality management; tools of TQM, the role of inspection, TQM in service
| Read Chapter 4
Answer the questions at the end of the chapter
Quiz 6
|
Total: 5
|
| Session 10
| Process Strategy: four process strategies; process analysis and design; service process design; production technology; process reengineering
| Read Chapter 5
Answer the questions at the end of the chapter
Quiz 7
|
Total: 5
|
| Session 11
| Location Strategies: factors that affect location decisions; methods of evaluating location alternatives; service location strategy;
| Read Chapter 7
Answer the questions at the end of the chapter
Quiz 8
|
Total: 5
|
| Session 12
| Inventory Management:functions of inventory; inventory management; inventory models;
| Read Chapter 8
Answer the questions at the end of the chapter
Quiz 9
|
Total: 5
|
| Session 13
| Short-Term Scheduling:the strategic importance of short-term scheduling; scheduling issues; loading jobs in work centers; sequencing jobs in work centers; scheduling for services;
| Read Chapter 12
Answer the questions at the end of the chapter
Quiz 10
|
Total: 5
|
| Session 14
| Human Resources and Job Design:job design, job specialization, job expansion, tools of methods analysis, labor standards ergonomics and work methods
| Read Chapter 15
Answer the questions at the end of the chapter
Quiz 11
|
Total:5
|
| Session 15
| Final Exam
(100 points)
Remember to bring a CALCULATOR!
| Read Chapter 10
Answer the questions at the end of the chapter
|
|
