B) MaintenanceJust think how many things need doing around the house. Now imagine how many more there are in a large hotel — or a leisure theme park! Lighting, heating, plumbing, carpentry, even gardening needs taking care of. Courtesy cars and staff buses need driving and many large hotels need grounds staff to look after their golf-courses and keep them in tip-top condition. Whilst some smaller hotels use outside contractors, most larger hotels, motorway sites and leisure parks employ their own specialized support staff. Because guests and visitors expect everything to work perfectly, maintenance and support staff must be available 24 hours a day. This means you will probably have to work shifts and some weekends. Many people start in these jobs by applying direct. To get a job as a plumber, carpenter or electrician you can start as an apprentice, no experience is needed, and you will be trained on the job. If your interest is in gardening or green-keeping, again no experience is necessary to start, but you will need to have a real love of horticulture, and enjoy working out of doors. Whenever people travel on long journeys they need to stop for a break. At the sites where they stop, more specialist support staff are needed to look after them — car and coach parks need to be controlled, cloakrooms supervised, and all amenities kept clean and tidy. Obviously, every one of these jobs is different, but they all have one thing in common — looking after the customer!
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