The chef
The chef works in a restaurant or in the food and beverage department of a hotel. A restaurant may have different chefs. At the head of them is the head chef. The head chef is the kitchen supervisor. He manages the kitchen of a restaurant. He has to select menus and to plan the meals. He has to taste the dishes. He also manages the kitchen staff: the chefs, the cooks and the helpers. In a big restaurant there may be different specialist chefs: the soup chef, the sauce chef, the vegetable chef, the pastry chef an others. The soup chef is in charge of making soups. The sauce chef is in charge of preparing sauces. The vegetable chef is in charge of pre paring vegetables and pasta. The pastry chef is in charge of preparing pastries and sweet dishes. The chef may have the chef’s special. It is a special dish which goes apart from others on the menu. It may be the dish for which the chef or the restaurant is famous. The good name of a restaurant or a hotel's kitchen may depend on its chef. The reputation of the chef may increase its business. The restaurant manager As a rule, the restaurant manager runs a restaurant but he doesn't own it. Sometimes the restaurant manager may own and run his small restaurant. The restaurant manager is in charge of the restaurant policy and operations. He has to decide on the image of his restaurant. He has to plan its business. He has to decide on purchases and sales. He hires the restaurant staff and provides their training. The restaurant manager has to meet the guests. He must see to it that the guests are happy with the service and have no complaints. The guests may often see the restaurant manager in the dining-hall. In a large restaurant there are other management positions: the purchase manager, the sales manager, the production manager, the personnel manager and others. All these managers report to the general manager. In an individual restaurant the restaurant manager decides on the type of cuisine and the types of menus. In a family-owned restaurant the whole family may be in charge of the restaurant operations. The wife may act as a hostess or a chef.
Перечитайте текст, сосредоточив внимание на его важнейших деталях, и выполните нижеследующие задания. 7.1. Выберите правильные варианты ответов на поставленные вопросы (на каждый вопрос – только один правильный ответ). 1. Where does the receptionist work? a) at a hotel's information desk b) in the front office of hotel c) in a registry office
2. What is the concierge in charge of in some hotels? a) of the room keys b) of babysitting c) of buying theatre tickets
3. What is the hotel manager for the hotel staff? a) the host who must offer hospitality to his guests b) the person who must establish the policy of the hotel and its operations c) the person who manages the kitchen of a restaurant
4. What is the chef’s special? a) it is a special dish b) it is a special dish prepared for each guest c) it is a dish prepared for a special guest
Заполните таблицу, перечислив основные обязанности для каждой должности.
7.3. Определите, истинно или ложно каждое из нижеперечисленных утверждений (относительно текста). Пометьте каждое предложение как “T (true)” или “F (false)”. Откорректируйте ложные утверждения. 1. The receptionist is in charge of the check-in. 2. In larger hotels the receptionist asks the guest to fill in a registration card and to sign it. 3. The concierge doesn’t need to speak foreign languages. 4. Actually the concierge in a hotel can act as a travel agent. 5. The hotel manager and the owner of the hotel are always two different persons. 6. The assistant manager helps the manager and manages the hotel when the manager is not present. 7. The guests never see the restaurant manager in the dining-hall.
Дайте развернутые ответы на поставленные вопросы, опираясь на содержание текста. 1. Who does the reputation of the hotel depend on? 2. Hotel jobs are also called hospitality jobs. Why? Will you interpret the word «hospitality»? 3. What hotel job would you like to take up? Why? Подготовьте развернутые высказывания (от 25 развернутых предложений) в ответ на вопросы, заданные ниже. Задание, помеченное звездочкой, выполнять не обязательно. 1. Share your impressions of staying at a certain hotel. 2. Suggest what can be done to upgrade and improve hotel business in Belarus. 3.* If you happen to know any foreigners, ask them to describe the best hotel they have ever stayed in. Share this information with your groupmates/instructor.
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