ATC RULES AND PROCEDURES 19 страница

Though the money was not her own, Tanya always hated parting with it when, in her opinion, the airline was being cheated.

Now, she turned her attention to helping round up stragglers for Flight Two, some of whom were still coming in. Fortunately, the bus with downtown check-ins had arrived several minutes earlier, and most of its passengers had by now been directed to Concourse "D," gate forty-seven. In a minute or two, Tanya decided, in case there were any last-minute passenger problems during boarding, she would go to gate forty-seven herself.

 

D. O. GUERRERO heard the announcement of Flight Two while in line at the insurance counter in the terminal central concourse.

It was Guerrero, appearing hurried and nervous, whom Captain Vernon Demerest had seen arrive there, carrying his small attaché case which contained the dynamite bomb.

 

Guerrero had come directly from the bus to the insurance counter, where he was now fifth in line. Two people at the head of the line were being dealt with by a pair of girl clerks who were working with maddening slowness. One of the clerks---a heavy-chested blonde in a low-cut blouse---was having a prolonged conversation with her present customer, a middle-aged woman. The clerk was apparently suggesting that the woman take out a larger policy than had been asked for; the woman was being indecisive. Obviously, it would take at least twenty minutes for Guerrero to reach the head of the line, but by then Flight Two would probably be gone. Yet he had to buy insurance; he had to be aboard.

 

The p.a. announcement had said that the flight was being boarded at gate forty-seven. Guerrero should be at the gate now. He felt himself trembling. His hands were clammy on the attaché case handle. He checked his watch again, for the twentieth time, comparing it with the terminal clock. Six minutes had gone by since the announcement of Flight Two. The final call... the airplane doors closing... could come at any moment. He would have to do something.

 

D. O. Guerrero pushed his way roughly to the head of the line. He was past caring about being noticed, or offending. A man protested, "Hey, buddy, we're waiting too." Guerrero ignored him. He addressed the bigbreasted blonde. "Please... my flight has been called---the one to Rome. I need insurance. I can't wait."

The man who had spoken before interjected, "Then go without. Another time, get here sooner."

 

Guerreio was tempted to retort: There won't be another time. Instead, he addressed himself to the blonde again. "Please!"

 

To his surprise, she smiled warmly; he had been expecting a rebuff. "You did say Rome?"

"Yes, yes. The flight's been called."

"I know. She smiled again. "Trans America Flight Two. It is called

The Golden Argosy."

 

Despite his anxiety, he was aware that the girl had a sexy European accent, probably Hungarian.

D. O. Guerrero made an effort to speak normally. "That's right."

The girl turned her smile on the others who were waiting. "This gentleman really does not have much time. I'm sure you will not mind if I oblige him first."

So much had gone wrong tonight that he could scarcely believe his good luck. There was some muttered grumbling in the line of people waiting, but the man who had done the talking until now was silent.

The girl produced an insurance application form. She beamed at the woman she had been dealing with. "This will only take a moment." Then she turned her smile again on D. O. Guerrero.

For the first time he realized how effective the smile was, and why there had been no real protest from the others. When the girl looked at him directly, Guerrero---who was seldom affected by women---had the feeling he was going to melt. She also had the biggest tits he had ever seen.

"My name is Bunnie," the girl said in her European accent. "What is yours?" Her ballpoint pen was poised.

 

AS A VENDOR of airport flight insurance, Bunnie Vorobioff was a remarkable success.

She had come to the United States, not from Hungary as D. O. Guerrero had supposed, but from Glauchau in the southern portion of East Germany, via the Berlin Wall. Bunnie (who was then Gretchen Vorobioff, the homely, flat-chested daughter of a minor Communist official and a Young Communist herself) crossed the wall at night with two male companions. The young men were caught by searchlights, shot and killed; their bodies hung for twenty-four hours on barbed wire, in public view. Bunnie avoided the searchlights and small arms fire and survived, survival being a quality which seemed to come to her naturally.

Later, on arrival as a U.S. immigrant at age twenty-one, she had embraced American free enterprise and its goodies with the enthusiasm of a religious convert. She worked hard as a hospital aide, in which she had some training, and moonlighted as a waitress. Into the remaining time she somehow crammed a Berlitz course in English, and also managed to get to bed---occasionally to sleep, more often with interns from the hospital. The interns repaid Gretchen's sexual favors by introducing her to silicone breast injections, which started casually and ended by being a joyous group experiment to see just how big her breasts would get. Fortunately, before they could become more than gargantuan, she exercised another new-found freedom by quitting her hospital job for one with more money. Somewhere along the way she was taken to Washington, D.C., and toured the White House, the Capitol, and the Playboy Club. After the last, Gretchen further Americanized herself by adopting the name Bunnie.

 

Now, a year and a half later, Bunnie Vorobioff was totally assimilated. She was in an Arthur Murray dancing class, the Blue Cross and Columbia Record Club, had a charge account at Carson Pirie Scott, subscribed to Reader's Digest and TV Guide, was buying the World Book Encyclopedia

on time, owned a wig and a Volkswagen, collected trading stamps, and was on pills.

 

Bunnie also loved contests of all kinds, especially those which held a hope of tangible reward. Along these lines, a reason she enjoyed her present job more than any other she had had so far, was that periodically her insurance company employers held sales contests for its staff, with merchandise prizes. One such contest was in progress now. It would end tonight.

The contest was the reason why Bunnie had reacted so agreeably when D. O. Guerrero announced that he was on his way to Rome. At this moment Bunnie needed forty more points to win her objective in the present sales contest---an electric toothbrush. For a while tonight she had despaired of completing her total of points before the deadline, since insurance policies she had sold today were mostly for domestic flights; these produced lower premiums and earned fewer contest points. However, if a maximum size policy could be sold for an overseas flight, it would earn twenty-five contest poirts, bringing the remainder within easy reach. The question was: How big an insurance policy did this Rome passenger want and, assuming it was less than the maximum, could Bunnie Vorobioff sell him more?

Usually she could. Bunnie merely turned on her most sexy smile, which she had learned to use like an instant warming oven, leaned close to the customer so that her breasts bemused him, then announced how much more benefit could be had for an additional small sum of money. Most times the ploy worked and was the reason for Bunnie's success as an insurance saleswoman.

When D. O. Guerrero had spelled out his name, she asked, "What kind of policy were you considering, sir?"

Guerrero swallowed. "Straight life---seventy-five thousand dollars."

Now that he had said it, his mouth was dry. He had a sudden fear that his words had alerted everyone in the line-up; their eyes were boring into his back. His entire body was trembling; he was sure it would be noticed. To cover up, he lit a cigarette, but his hand was shaking so much that he had trouble bringing match and cigarette together. Fortunately, the girl, with her pen hovering over the entry "principal sum," appeared not to notice.

Bunnie pronounced, "That would cost two dollars and fifty cents."

"What?... Oh, yes." Guerrero managed to light the cigarette, then dropped the match. He reached into his pocket for some of the small amount of money he had remaining.

"But it is quite a tiny policy." Bunnie Vorobioff had still not marked in the principal sum. Now she leaned forward, bringing her breasts nearer to the customer. She could see him looking down at them with fascination; men always did. Some, she sensed at times, wanted to reach out and touch. Not this man, though.

"Tiny?" Guerrero's speech was awkward, halting. "I thought... it was the biggest."

Even to Bunnie, the man's nervousness was now apparent. She supposed it was because he would be flying soon. She directed a dazzling smile across the counter.

"Oh no, sir; you could buy a three hundred thousand dollar policy. Most people do, and for just ten dollars premium. Really, it isn't much to pay for all that protection, is it?" She kept her smile switched on; the response could mcan a difference of nearly twenty contest points; it might gain or lose her the electric toothbrush.

"You said... ten dollars?"

"That's right---for three hundred thousand dollars."

 

D. O. Guerrero thought:

He hadn't known. All along, he had believed that seventy-five thousand dollars was the top limit for airport-purchase insurance for an overseas flight. He had obtained the information from an insurance application blank which, a month or two ago, he had picked up at another airport. Now he remembered---the earlier blank came from an automatic vending machine. It had not occurred to him that over-the-counter policies could be that much greater.

 

Three hundred thousand dollars!

"Yes," he said eagerly. "Please... yes."

Bunnie beamed. "The full amount, Mr. Guerrero?"

He was about to nod assent when the supreme irony occurred to him. He probably did not possess ten dollars. He told Bunnie, "Miss... wait!" and began searching his pockets, pulling out whatever money he could find.

The people in line behind were becoming restive. The man who had objected to Guerrero to begin with, protested to Bunnie, "You said he'd just take a minute!"

Guerrero had found four dollars and seventy cents.

Two nights ago, when D. O. Guerrero and Inez had pooled their last remaining money, D.O. had taken eight dollars, plus small change, for himself. After pawning Inez's ring and making the down payment on the Trans America ticket, there had been a few dollars left; he wasn't sure how many, but since then he had paid for meals, subway fares, the airport bus... He had known that he would need two and a half dollars for flight insurance, and had kept it carefully in a separate pocket. But beyond that he hadn't bothered, aware that once aboard Flight Two, money would be of no further use.

"If you don't have cash," Bunnie Vorobioff said, "you can give me a check."

"I left my checkbook home." It was a lie; there were checks in his pocket. But if he wrote a check, it would bounce and invalidate the insurance.

Bunnie persisted, "How about your Italian money, Mr. Guerrero? I can take lire and give you the proper rate."

 

He muttered, "I don't have Italian money," then cursed himself for having said it.

Downtown he had checked in without baggage for a flight to Rome. Now insanely, he had demonstrated before onlookers that he had no money, either American or Italian.

Who would board an overseas flight unequipped and penniless, except someone who knew the flight would never reach its destination?

 

Then D. O. Guerrero reminded himself... except in his own mind... the two incidents---downtown and here---were unconnected. They would not be connected until afterward, and by then it wouldn't matter.

He reasoned, as he had on the way out: It was not the strength of suspicion which was important. The crucial factor would still be the absence of wreckage, the absence of proof.

Surprisingly, despite his latest gaffe, he discovered he was growing more confident.

He added some dimes and pennies to the pile of change on the insurance counter. Then, miraculously, in an inside pocket, he found a five-dollar bill.

Not concealing his excitement, Guerrero exclaimed, "That's it! I have enough!" There was even a dollar or so in small change left over.

But even Bunnie Vorobioff was doubtful now. Instead of writing the three hundred thousand dollar policy which the man was waiting for, she hesitated.

While he had searched his pockets, she had been watching the customer's face.

It was strange, of course, that this man was going overseas without money, but, after all, that was his own business; there could be plenty of reasons for it. What really bothered her was his eyes; they held a hint of frenzy, desperation. Both were qualities which Bunnie Vorobioff recognized from her past. She had seen them in others. At moments---though it seemed long ago---she had been close to them herself.

Bunnie's insurance company employers had a standing instruction: If a purchaser of flight insurance seemed irrational, unusually excited, or was drunk, the fact was to be reported to the airline on which he was traveling. The question for Bunnie was: Was this an occasion to invoke the rule?

She wasn't sure.

 

The company standing instruction was sometimes discussed, among themselves, by flight insurance sales clerks. Some of the girls resented or ignored it, arguing that they were hired to sell insurance, not to act as unpaid, unqualified psychologists. Others pointed out that many people who bought flight insurance at an airport were nervous to begin with; how could anyone, without special training, decide where nervousness ended and irrationality began? Bunnie herself had never reported a keyed-up passenger, though she knew a girl who had, and the passenger turned out to be an airline vice president, excited because his wife was going to have a baby. There had been all kinds of trouble over

that.

 

 

Still Bunnie hesitated. She had covered her hesitation by counting the man's money on the counter. Now she wondered if Marj, the other clerk working beside her, had noticed anything unusual. Apparently not. Marj was busy writing a policy, earning her contest points.

 

In the end, it was Bunnie Vorobioff's past which swayed her decision. Her formative years... occupied Europe, her flight to the West, the Berlin Wall... had taught her survival, and conditioned her to something else: to curb curiosity, and not to ask unnecessary questions. Ouestions had a way of leading to involvement, and involvment---in other people's problems---was something to be avoided when one had problems of one's own.

Without further questioning, at the same time solving her problem of how to win an electric toothbrush, Bunnie Vorobioff wrote a flight insurance policy, for three hundred thousand dollars, on D. O. Guerrero's life.

Guerrero mailed the policy to his wife, Inez, on his way to gate forty-seven and Flight Two.

 

 

 

U.S. CUSTOMS Inspector Harry Standish did not hear the announcement of Flight Two's impending departure, but knew it had been made. Flight announcements were not relayed to the Customs Hall, since only international arriving passengers came there, so Standish obtained his information on the telephone, from Trans America Airlines. He had been informed that Flight Two was beginning to load at gate forty-seven and would depart at its rescheduled time of 11 P.M.

 

Standish was watching the clock and would go to gate forty-seven in a few minutes, not on official business, but to say goodbye to his niece, Judy---his sister's child---who was leaving for a year's schooling in Europe. Standish had promised his sister, who lived in Denver, that he would see Judy off. Earlier this evening, in the terminal, he had spent some time with his niece---a pleasant, self-possessed girl of eighteen---and had said he would drop around for a final goodbye before her flight took off.

Meanwhile, Inspector Standish was trying to clear up a tiresome problem near the end of what had been an exceptionally harassing day.

"Madam," he said quietly to the haughty, angular woman whose several suitcases were spread open on the Customs inspection table between them, "are you quite sure you don't wish to change your story?"

She snapped back, "I suppose you're suggesting I should lie, when I've already told you the truth. Really!---you people are so officious, so disbelieving, I sometimes wonder if we're not living in a police state."

Harry Standish ignored the second remark, as Customs officers were trained to ignore the many insults they received, and answered politely, "I'm not suggesting anything, madam. I merely asked if you wished to amend your statement about these items---the dresses, the sweaters, and the fur coat."

The woman, whose American passport showed that she was Mrs. Harriet Du Barry Mossman who lived in Evanston, and had just returned from a month in England, France, and Denmark, replied acidly, "No, I don't. Furthermore, when my husband's lawyer hears of this interrogation..."

"Yes madam," Harry Standish said. "In that case, I wonder if you'd mind signing this form. If you like, I'll explain it to you."

The dresses, sweaters, and fur coat were spread out on top of the suitcases. Mrs. Mossman had been wearing the coat---a sable jacket---until a few minutes ago when Inspector Standish arrived at Customs inspection station number eleven; he had asked her to take the coat off so that he could look at it more closely. Shortly before that, a red light on a wall panel near the center of the big Customs Hall had summoned Standish. The lights---one for each station---indicated that an inspecting officer had a problem and needed supervisory help.

Now, the young Customs man who had dealt with Mrs. Mossman originally was standing at Inspector Standish's side. Most of the other passengers, who had arrived aboard a Scandinavian Airlines DC-8 from Copenhagen had cleared Customs and had left. Only this well-dressed American woman posed a problem, insisting that all she had bought in Europe was some perfume, costume jewelry, and shoes. The total declared value was ninety dollars---ten dollars less than the free exemption she was allowed. The young officer had been suspicious.

"Why should I sign anything?" Mrs. Harriet Du Barry Mossman demanded.

Standish glanced at an overhead clock; it was a quarter to eleven. He still had time to finish this and reach Flight Two before it left. He answered patiently, "To make things easier for yourself, madam. We're merely asking you to confirm in writing what you've already told us. You say the dresses were purchased..."

"How many times must I tell you? They were bought in Chicago and New York before I left for Europe; so were the sweaters. The coat was a gift---purchased in the United States. I received it six months ago."

Why, Harry Standish wondered, did people do it? All the statements just made, he knew with certainty, were lies.

To begin with, the dresses---six, all of good quality---had had their labels removed. No one did that innocently; women were usually proud of the labels in quality clothes. More to the point---the workmanship of the dresses was unmistakably French; so was the styling of the fur coat---though a Saks Fifth Avenue label had been sewn unskillfully in the coat lining. What people like Mrs. Mossman failed to realize was that a trained Customs man didn't need to see labels to know where garments originated. Cutting, stitching---even the way a zipper was put in---were like familiar handwriting, and equally distinctive.

The same thing was true of the three expensive sweaters. They also were without labels, and were unmistakably from Scotland, in typical British "drab" shades, not available in the United States. When a U.S. store ordered similar sweaters, the Scottish mills made them in much brighter colors, which the North American market favored. All this, and much else, Customs officers learned as part of their training.

Mrs. Mossman asked, "What happens if I sign the form?"

"Then you may go, madam."

"And take my things with me? All my things?"

"Yes."

"Supposing I refuse to sign?"

"Then we shall be obliged to detain you here while we continue the investigation."

There was the briefest hesitation, then: "Very well. You fill out the form; I'll sign."

 

"No, madam; you fill it out. Now here, please describe the items, and alongside where you say they were obtained. Please give the name of the stores; also from whom you received the fur coat as a gift..."

 

Harry Standish thought: He would have to leave in a minute; it was ten to eleven now. He didn't want to reach Flight Two after the doors were closed. But first be had a hunch...

He waited while Mrs. Mossman completed the form and signed it.

Commencing tomorrow, an investigative officer would begin checking out the statement Mrs. Mossman had just made. The dresses and sweaters would be requisitioned and taken to the stores where she claimed they were purchased; the fur jacket would be shown to Saks Fifth Avenue, who would undoubtedly disown it... Mrs. Mossman---though she didn't know it yet---was in for a great deal of trouble, including some heavy Customs duty to be paid, and almost certainly a stiff fine.

"Madam," Inspector Standish said, "is there anything else you wish to declare?"

Mrs. Mossman snapped indignantly, "There certainly isn't!"

"You're sure?" It was Customs Bureau policy to give travelers the utmost opportunity to make voluntary declarations. People were not to be entrapped unless they brought it on themselves.

Not deigning to reply, Mrs. Mossman inclined her head disdainfully.

"In that case, madam," Inspector Standish said, "will you kindly open your handbag?"

For the first time the haughty woman betrayed uncertainty. "But surely, purses are never inspected. I've been through Customs many times..."

"Normally they are not. But we do have the right."

Asking to see the contents of a woman's handbag was a rarity; like a man's pockets, a handbag was considered personal and almost never looked into. But when an individual chose to be difficult, Customs men could be difficult too.

Reluctantly, Mrs. Harriet Du Barry Mossman unclipped her purse.

Harry Standish inspected a lipstick and a gold compact. When he probed the powder in the compact, he extracted a diamond and ruby ring: he blew the powder on the ring away. There was a tube of hand lotion, partially used. Unrolling the tube, he could see that the bottom had been opened. When he pressed the tube near the top, there was something hard inside. He wondered when would-be smugglers would come up with something original. Such old tricks! He had seen them all many times.

Mrs. Mossman was noticeably pale. Her hauteur had disappeared.

"Madam," Inspector Standish said, "I have to leave for a short while, but I'll be back. In any case, this is going to take some time." He instructed the young Customs officer beside him, "Inspect everything else very carefully. Check the linings of the bag and cases, the seams and hems of all the clothes. Make a list. You know what to do."

He was leaving when Mrs. Mossman called after him. "Officer!"

He stopped. "Yes, madam."

"About the coat and dresses... perhaps I did make a mistake... I was confused. I did buy them, and there are some other things..."

Standish shook his head. What people never seemed to learn was that there had to be a cut-off point somewhere; after that, cooperation was too late. He saw that the young officer had found something else.

"Please!.... I beg of you... my husband..." As the Inspector turned away, the woman's face was white and drawn.

Walking briskly, Harry Standish used a short cut, below the public portion of the terminal, to reach Concourse "D" and gate forty-seven. As he went, he reflected on the foolishness of Mrs. Harriet Du Barry Mossman and the many like her. Had she been honest about the coat and dresses, and declared them, the duty payable would not have been great, especially for someone who was clearly well-to-do. The young Customs officer, though noticing the sweaters, probably would not have bothered with them; and certainly her handbag would not have been inspected. Customs men were aware that most returning travelers did a little smuggling, and were often tolerant about it. Also, if asked, they would help people lump high-duty items under their duty-free exemption, charging duty on other articles which were entitled to lower rates.

The people who got nabbed, hit hard, and were sometimes prosecuted, were invariably the greedy ones like Mrs. Mossman, who tried to get away with everything. What had depressed Harry Standish today was the number of others of her kind.

He was relieved to see that the doors of Trans America Flight Two had not yet closed, and a few remaining passengers were still being checked in. His U.S. Customs uniform was a passport anywhere within the airport, and the busy gate agent barely glanced up as Inspector Standish went past. The gate agent, Standish noticed, was being helped by a red-headed woman passenger relations agent whom he knew as Mrs. Livingston.

The inspector entered the walkway to the tourist section; a stewardess was at the rear airplane doorway. He smiled. "I'll only be a moment. Don't take off with me aboard."

He found his niece, Judy, in an aisle seat of a three-seat section. She was keeping a baby amused, the baby belonging to a young couple in the two seats alongside. Like all airplane tourist sections, this one already seemed cramped and crowded, the seats oppressively close to one another. On the few air journeys Inspector Standish made himself, he traveled tourist, but always had a sense of claustrophobia. Tonight he didn't envy any of these people the monotonous ten-hour journey which lay ahead of them.

"Uncle Harry!" Judy said. "I thought you weren't going to make it." She handed the baby back to its mother.

"I just came to say God bless!" he told her. "Have a good year, and when you come back don't try any smuggling."

She laughed. "I won't. Goodbye, Uncle Harry."

His niece put her face up to be kissed, and be bussed her affectionately. He felt good about Judy. He had a feeling she would not grow up to be a Mrs. Mossman.

 

Leaving the aircraft, with a friendly nod to the stewardesses, the Customs inspector paused a moment at the concourse gate, watching. The last moments before departure of any flight, especially one for some far distant place, always fascinated him, as it did many people. The final call...

"Trans America Airlines announce the immediate departure of Flight Two,

The Golden Argosy..." was just coming over the p.a. system.

 

The knot of people waiting to board had been reduced to two. The redheaded passenger agent, Mrs. Livingston, was gathering up her papers as the regular gate agent dealt with the last arrival but one---a tall blond man, hatless, and wearing a camel-hair coat. Now, the blond man left the agent's desk and entered the tourist section walkway. Mrs. Livingston left too, walking away from the departure gate, toward the main section of the terminal.

While he had been watching, Inspector Standish was aware, almost subconsciously, of someone else nearby, facing a window which looked away from the departure gate. Now the figure turned. He saw that it was an old lady; she appeared small, demure, and frail. She was dressed primly in black in an old-fashioned style, and carried a black beaded purse. She looked as if she needed somebody to take care of her, and he wondered why someone so old, and apparently alone, was here so late at night.

Moving with surprising spryness, the old lady crossed to where the Trans America ticket agent was dealing with the last Flight Two passenger. Standish heard some, though not all, of what was said; the old lady's words were punctuated by noise from outside, from the aircraft engines, which were being started. "Excuse... my son just boarded... blond hair, no hat, camel-hair coat... forgot his wallet... all his money." The old lady, Standish observed, was holding what looked like a man's billfold.