The 3rd stage is characterised by the transfer of information through controlled waves and electronic signals.

Communication is thus a process by which meaning is assigned and conveyed in an attempt to create shared understanding. This process, which requires a vast repertoire of skills in interpersonal processing, listening, observing, speaking, questioning, analyzing, gestures, and evaluating enables collaboration and cooperation.[4]

Barriers to successful communication include message overload (when a person receives too many messages at the same time), and message complexity.[5]

Misunderstandings can be anticipated and solved through formulations, questions and answers, paraphrasing, examples, and stories of strategic talk. Written communication can be clear by planning follow-up talk on critical written communication as part of the normal way of doing business. Minutes spent talking now will save time later having to clear up misunderstandings later on. Then, take what was heard and reiterate in your own words, and ask them if that’s what they meant.

The Theory of Speech acts.

Description

Getting a glass of water is an action. Asking someone else to get you one is also an act.

When we speak, our words do not have meaning in and of themselves. They are very much affected by the situation, the speaker and the listener. Thus words alone do not have a simple fixed meaning.

Locutionary act: saying something (the locution) with a certain meaning in traditional sense. This may not constitute a speech act.

Illocutionary act: the performance of an act in saying something (vs. the general act of saying something).

The illocutionary force is the speaker's intent. A true 'speech act'.