Unit 1
Dealing with stress
Pre-reading tasks
Express your opinion
- What usually causes stress?
- Have you ever suffered from stress?
- If you are under pressure, how do you usually cope with stress?
- Do you know any ways to avoid stress?
- What do you do to relax?
Jobs with high stress
Which job is the most stressful?
- air-traffic controller
- lawyer
- school teacher
- journalist
- medical intern
- musician
- police officer
- realtor
- fireman
- stockbroker
- banker
- concertmaster
13. waitress/waiter
Reading tasks
Read the article
Passengers behaving badly
|
| The abusive passenger is becoming a world-wide problem.
|
|
| Delta Air Lines crew9 suffer1 100 verbal and physical assaults2 a month, while cabin crews9 in some airlines are seeking early retirement3 at 50 because of their stressful work.
The cause of most passenger misbehavior is stress. Overcrowding and queuing4 at the airport raises adrenaline levels. Normally these levels decrease5 through gaining control of a situation either by standing up and fighting or by running. Instead, passengers are kept in cramped6 conditions on an airplane, where they have no control. In these circumstances7, they wait for one little excuse and then let rip12. A businessman was recently less than happy
|
| when airport staff told him his luggage had been lost.
Already frustrated by a delayed flight, he stormed onto the runway, took out a pistol and shot the airplane’s front tyre.
Much of the abuse8 is down to alcohol. The aviation consultancy discovered that 202 out of 708 major incidents noted by a US carrier10 over a six-month period were alcohol-related. Seventy-four incidents were smoking-related: more carriers10 are banning11 on-board smoking, leading the nicotine–dependent into conflict as they try to have a secret cigarette.
The scientists also blame changes in society’s views on technology and authority and stress related to mass travel.
|
- страдать
- оскорбление
- уход на пенсию
4. очереди
5. снижать(ся)
6. стесненный
7. обстоятельства
8. оскорбление
9. экипаж
10. перевозчик
11. вводить запрет
12. терять контроль над собой
4. Understanding details:
Answer the following questions:
- Why are cabin crews seeking early retirement?
- What are two major causes of stress?
- How can adrenaline level be controlled?
- What was a businessman upset about?
5. Does smoking cause and problems during a flight?
6. Who is to be blamed for stressful situations while travelling?
