Read and translate the following dialogues. B: Yes, I'm looking for a sweater.
***I*** A:Can I help you? B: Yes, I'm looking for a sweater. A: What size are you? B: I'm an extra large. A: How about this one? B:Yes, that's nice. Can I try it on? A: Certainly, the changing rooms are over there… How does it fit? B: It's too large. Do you have a large? A: Yes, here you are. B: Thank you. I'll take it. A: OK, how would you like to pay? B: Do you take credit cards? A: Yes, we do. Visa, Master Card and American Express. B: OK, here's my Visa.
***II*** A: Good morning, can I help you? B: Well, I’m looking for a pair of shoes. Size 6. A: What colour would you like? B: Black, I think. A: I can offer you this pair of leather shoes. B: They look wonderful. May I try them on? A: Sure. How are they? Aren’t they tight? B: Quite comfortable. They are not tight, but the heels are too high, I’m afraid. A: Do you want them for a special occasion? B: Oh, yes. My friend’s wedding. A: It’s a very good quality. I really don’t think you can find better anywhere else. B: The price seems rather expensive. 150 €… Anyway, I’ll take this pair.
***III*** Shop Assistant: Can I help you? Customer: I’m looking for a skirt. SA: All the skirts are on sale today. They are 25% off. What size are you looking for? C: I wear a size 6. SA: What color do you like? C: Maybe light blue or pink. SA: Okay. How about this one? The pink and white stripes match your blouse. C: I don’t like stripes. I would like a skirt without stripes. SA: Okay. Let’s see. Here we have a hot pink skirt. Do you like this one? C: Oh yes, I do. Oh, what about this blue one? This is a beautiful skirt. Can I try the pink and the blue skirts on? SA: Of course. The dressing room is behind the cash register on your left. C: Thank you.
The customer comes out of the dressing room wearing the pink skirt.
SA: Oh, that skirt fits you very well. Did you try on the other skirt, too? C: Yes, I did. But it doesn’t fit. It is too tight on my waist. I like this one very much. How much is it? SA: Regular price is $58. It is $43.50 on sale. C: That’s a good price. I’ll take it. Where do I pay? SA: How will you pay? Cash or credit card? C: In cash, I think. SA: It’s $43.50. Thank you. Have a nice day. C: Thank you. Good-bye. ***IV*** SA: May I help you? C: Yes, I'm looking for a pair of trousers. SA: What color would you like? C: Black. SA: And what size are you? C: I'm not sure. 32, I suppose. SA: How about these trousers? C: What material are they? SA: Wool. C: Have you got anything in cotton? SA: Yes, these ones. C: Can I try them on? SA: Of course. The fitting room's over there. C: They're a little long. Have you got anything shorter? SA: These are shorter. C: I'll take them.
***V*** C: Excuse me, how can I get to the women's department? SA: Over there, on the right, madam, just near the linen department. C: Thank you. SA: What can I do for you? C: I need gloves. SA: What gloves would you like: leather or suede? C: I haven't made my choice yet. What could you advise? SA: I think these suede gloves are good. And their colour is very nice. You can try them on. C: Thank you and the size is just mine. What about the price? SA: It’s 75 €. C:It’s a bit more than I expected, but I’ll take them. SA: You won’t regret! Thank you for shopping! C: I hope so! Good-bye. SA: Good-bye. Come again! ***VI*** A: It’s a wonderful shop! B: It is. I always do shopping here. Here is the shopping list. Let’s go to the meat counter. A: What shall we buy? B: We want some beef and chicken. You know I can’t do without meat. A: I’m fond of dairy products. B: Look! The chicken is splendid and the beef is of superior quality. Now let’s go for dairy products. A: All right. Here are the eggs, butter, milk, sour milk and cream. B: What’s next on the shopping list? A: I think juice. Let’s buy apple juice. B: Here it is. The lemons and oranges look fine. Let’s have some. B: Okay. Our cart is full up. Let’s go to the cash register. ***VII*** SA: Good morning, lady. Can I help you? C: Morning, yes, please. I’m looking for grapes. Have you got any? SA: Yes, certainly. Extremely tasty. C: I’d like three bunches, please. SA: Here you are. Anything else? C: Yes, one pound of lemons, a dozen of oranges, two pounds of raspberry and a pineapple, please. SA: Is that all? C: Yes, it is. How much is that? SA: That is $10.45. C: Thank you very much. Good bye. SA: Good bye. ***VIII*** A: Where is the shopping list? Have you got it? B: Me? What do you mean? Mum gave it to you. Don't you remember? A: Oh, no! I've lost it! B: You're so absent-minded. Well, take it easy. Let's think what we need. A: I'm sure we've run out of milk, butter and bread. B: What else? Oh, look! Let's get a tin of pineapples. A: Mum didn't say a word about it! But... B: Don't be so dull! Now we'll get a bottle of milk, eggs, bacon and tea. A: Don't forget about marmalade! How about having an ice-cream? B: It's a good idea. ***IX*** Nancy: Hi Cheryl! Are you ready to visit a department store with me? Cheryl: Hi, Nancy! Yes, sure. Where do you want to go? Nancy: First of all, I want to take back these jeans and to get a refund for them. They don't fit me at all. Secondly, I need to take this phone to waranty repair. I bought it a month ago and it doesn't work. I guess, that's all. Cheryl: Wow. We have a busy day. Oh, well. Let's do that. What did you say was first on your list? The jeans store? I think, it's right here, on the ground floor of the mall. Nancy: Yes, that's the shop. Excuse me, where can I get the refund for these jeans? I bought them yesterday at your shop and when I came back home, I realized they didn't actually fit me well. Shop assistant: One moment, please. I'll call the chief manager. She is responsible for refunds. Here she is. Chief manager: How can I help you, ladies? Cheryl: My friend would like to get a refund for these jeans. She bought them at your store yesterday and then realized they didn't fit her. Chief manager: I see. Do you have the receipt with you? Nancy: Yes, I do. Here it is. Chief manager: I will also need your ID, miss, to fill in the Return form. Nancy: No problem. Here you go. Chief manager: All right. You'll need to sign here and here. And wait a minute, please. I'll get the refund. Nancy: Thank you very much. Cheryl: Ok. What's next? Nancy: I need to visit the store of mobile phones on the second floor. Cheryl: Ok. Let's ask them, if they can repair your phone. Nancy: Excuse me, who can I speak to about the waranty repair procedure? Shop assistant: You may talk to our manager. He is at that corner stand. Cheryl: Thank you. Manager: Hello! How can I help you? Nancy: Hello! I bought a mobile phone at your store a month ago and something is wrong with it now. I was wondering if it can be repaired as there is a one-year waranty for this phone. Manager: Let's see. Do you have a waranty check with you? Nancy: Yes, sure. Here it is. Manager: We can offer a week's examination and then we can contact you. Nancy: That's fine. I can wait. Manager: In that case I'll need your full name and contact information. Nancy: My name is Nancy Blair. My e-mail is nancyblair@hotmail.com Manager: Thank you. We'll contact you as soon as possible within a week. ***X*** Shop Assistant: Are you being served? Mother: No, I'd like to buy a light summer dress for my daughter. Shop Assistant (addressing Jane, a slim eighteen-year old girl): What size do you wear? Jane: I don't know exactly. 8 or 10 maybe. Shop Assistant: What do you think of this pale-blue one, made of silk. Jane: The dress is not bad, but it's slightly out-of-fashion. Besides, the cut is not perfect, the skirt is too long, the collar looks awful and so do the sleeves. And I don't quite like the colour. I'd like to have a look at this pink one. Shop Assistant: Just a moment! Well, here you are. The size is yours. Jane: Thank you greatly. Can I try it on? Shop Assistant: Certainly, you can. This way, please. (In the fitting-room Jane puts the dress on and looks at the mirror.) Jane: What do you think, Mum? Isn't it terribly pretty? The cut is fantastic, the colour is raving. Mother: I'd rather say fabulous! It’s really becoming to you! But, it's a bit loose on you. You look incredibly thin as though you're dying of hunger. Jane: Mum?! Shop Assistant: Oh, please, don't say so. It fits her perfectly. Take my advice and buy it. Mother: How much does it cost? Shop Assistant: $150. Mother: It isn't very cheap, is it? Shop Assistant: But the dress is the last fashion collection. Don't you want your daughter look smart? Mother: Do you really think so? Shop Assistant: I’m sure of that. By the way we’ve got a big choice of belts. Jane: Wow, what a nice thing! It’ll match my shoes, mum! Let’s buy this belt, too. Shop Assistant: Actually, it’s on sale now. It’s really a good deal! Mother: Well, where is the cash desk? Shop Assistant: This way, please. Good luck. Jane: Thank you, mum! I love you so much!
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