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					ENQUIRIES AND REPLIES TO ENQUIRIES 1
					 
  
 
					FOCUS 1. Read and discuss the leads-in and the letters.
					 
					LEAD-IN 1
					Most letters of enquiry are short and simple, so much that many firms have adopted the practice of sending printed enquiry forms, thereby eliminating the need for a letter. An enquiry can be made by telephone, telex, fax, or postcard. As a prospective buyer, the writer of an enquiry states briefly and clearly what he is interested in, and this is all the receiver of the letter needs to know.
  
					
					
					SHORT ENQUIRY
					  | WEATHERPROOF LTD.
 Newtown Liverpool L30 7KE | 
  |  | Our ref. Your ref. 
 14 May 200__
 J.White & Co. Ltd.
 254 Smuts Avenue
 Cape Town
  
  
 Dear Sirs,
  
 Could you please send us your current catalogue and price-list for your programmable calculators?
  
 Kindly let us have this information as soon as possible.
  
 Yours faithfully,
 James Brown
 James Brown
 Buyer |  | 
  |  | 
 
 
					
					
							ENQUIRY FROM AN ESTABLISHED CUSTOMER
							This letter could have been faxed, especially since the writer has a personal contact in the supplier’s company. (Note the informal greeting)
  
   | AO TECHNOSERVICE
 Russia, 126523, Moscow, Leningradsky Prospect, 98 | 
  |  | Our ref. 75/G Your ref. 
 March 25, 200__
  
 Mr G.Bluncett, Commercial Manager
 Steel Accessories Ltd.
 13 Crescent Grove
 London NW3, J24
 United Kingdom
  
  
 Dear Graham,
  
 We have an urgent request for the following items in the quantities stated:
  
 20 pcs couplings 3½” x 9.2 lbs/ft, L80
 15 pcs couplings 2⅞” x 6.4 lbs/ft, L80
  
 Please advise price and availability by return, bearing in mind that prompt delivery is the most important factor.
  
 Yours sincerely,
 A.Gomonov
 A.Gomonov |  | 
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