Additional material
UNIT 1
I. LISTENING AND READING
HOW NOT TO BEHAVE BADLY ABROAD We live in a global village and we have a lot to learn about how to behave with our foreign business partners. For example: The British are happy to have a business lunch and discuss business matters with a drink during the meal; the Japanese prefer not to work while eating. Lunch is a time to relax and get to know one another, and they rarely drink at lunchtime. The Germans like to talk business before dinner; the French like to eat first and talk afterwards. They have to be well fed before they discuss anything. Taking off your jacket and rolling up your sleeves is a sign of getting down to work in Britain and Holland, but in Germany people regard it as taking it easy. American executives often put their feet on the desk while speaking on the telephone. In Japan, people would be shocked. Showing the soles of your feet is the height of bad manners. It is a social insult only exceeded by blowing your nose in public. The Japanese have perhaps the strictest rules of social and business behavior. A young man should never be sent to complete a business deal with an older Japanese man. The Japanese business card is very important because it establishes everyone’s status and position and you must exchange business cards immediately on meeting. The bow is a very important part of greeting someone. You should not expect Japanese to shake hands. The Americans prefer to be casual and informal. The British, of course, are cool and reserved. The great topic of conversation between strangers in Britain is the weather. In America, the main topic between strangers is finding a geographical link. ‘Oh, really? You live in Ohio? I was there once.’ In Afghanistan you should spend at least five minutes saying hello. In Pakistan you mustn’t wink. It’s offensive. In the Middle East you must never use the left hand for greeting, eating, drinking, or smoking. Also you shouldn’t admire anything in your host’s home. They will feel that they have to give it to you. In Thailand you should clasp your hands together and lower your head and your eyes when you greet someone. In Russia you shouldn’t refuse a drink with your host or they will think you are unfriendly. II. VOCABULARY
III. READING COMPREHENSION
1. Answer the Questions
1. Which nationalities do not like to eat and do business at the same time? 2. What American habit can shock a Japanese person? 3. Which country has the strictest rules of social and business behavior? 4. What is the role of the business card in Japan? 5. In what way do the Americans and the British differ in starting a conversation with strangers? 6. In what country do people spend a long time on greetings? 7. Why shouldn’t you admire anything in your hosts’ home in the Middle East? 8. Are there any rules about greetings in Thailand? 9. What is said about Russian traditions?
2. Read the statements and say whether they are true (T) or false (F). Correct the false ones.
1. There are no essential (существенный) differences in social and business behavior between nations. 2. In general the Americans are reserved and formal. 3. Putting feet on the desk is an international habit of business executives. 4. Your age doesn’t matter when you are doing business in Japan. 5. The British avoid speaking about the weather with strangers. 6. When you greet someone in Pakistan you should wink. 7. A short greeting is quite enough in Afghanistan. 8. Never praise anything in your hosts’ home in the Middle East.
1. We live in a …. village. 2. The Germans like to … …. before dinner. 3. Lunch is a time to … in Japan. 4. They often … … … … … … … … … before getting down to work in Britain and Holland. 5. The French have to … … … before they discuss anything. 6. The Japanese … putting feet on the desk as a … …. 7. You should never … … … in public in Japan. 8. A young man shouldn’t be sent to … a … with an older Japanese man. 9. The business card is used to … one’s status and position. 10. The … is an important part of greetings in Japan. 11. Everyone knows that the Americans are … and informal. 12. The British are … and ….
IV. ANALYZE
1. Match the words and expressions with their definitions
3. Put the words in the correct word order 1. do / why / we / world / our / global / a / village / call /? 2. discuss / matters / when / the / like / British / do / to /? 3. to / lunch / a / relax / is / time /. 4. lunchtime / at / do / drink / Japanese / the / often /? 5. that / shows / what / British / the / down / getting / are / work / to /? 6. the Germans / when / do / up / sleeves / roll / their /? 7. do / while / on the phone / American / like / do / to / what / executives / speaking /? 8. country / which / rules / strictest / the / has / social / behavior / and / business / of /? 9. is / to establish / used / what / one’s / position / status / and / Japan / in /? 10. do / start / the British / with / conversation / their / how / strangers /? 11. is / topic / the / between / main / strangers / America / in / what /? 12. you / do / shouldn’t / what / Pakistan / in /?
4. Give the English equivalents а. подмигивать b. восхищаться с. связь d. сдержанный е. сморкаться f. непринужденный g. устанавливать h. превосходить i. руководитель j. расслабиться k. засучить рукава l. приняться за работу
5. Prove the following statements (аgree or disagree)
1. No matter in what country you are you should follow your own national traditions. 2. American traditions and lifestyle are gradually becoming international. 3. Russian national traditions have almost disappeared under the influence of America.
6. Your opinion
Read the following descriptions of problems managers had when doing business abroad. What do you think caused these problems? Could these situations cause conflict or misunderstanding in your country? 1. Mr. Burn, a manager of a well-known multinational corporation, went to the home of a Saudi, Mr. Fouad, to try to interest him in participating in a local joint venture with his company. As this was a first meeting, the men’s conversation began with small talk that made Mr. Burn a little impatient. Questions such as: ‘how are you doing?’ ‘how was your flight?’ and ‘how is your father?’ were common. Mr.Burn, familiar with all these obligatory formalities of greeting, answered ‘fine’. “Oh, my father, yes, well, he is fine, but he is getting a little deaf. I saw him a few months ago during Christmas when we took him out of the nursing home (дом престарелых) for a few days.’ From that point everything froze up. Mr. Burn’s mission completely failed. Mr. Fouad was obviously uninterested in doing any business with Mr. Burn. 2. This incident was reported by a British management consultant based in Paris: ‘I had taken an American CEO to a French consulting firm in Paris. The negotiations did not go well. He hadn’t been in the boardroom15 minutes before he asked them what their company’s annual earnings (годовой доход) were. Without waiting for an answer to that question, he asked them to give him an estimate (оценка) of their firm’s market value, as he was interested in making them an offer. The negotiation was a complete failure.’
V. TRANSLATE 1. Мир постепенно превращается (is turning into) в одну большую глобальную деревню. ……………………………………………………………...... ………………………………………………………………………………………… ………………………………………………………………………………………… 2. Если вы ведете бизнес с иностранными партнерами, вы должны знать и уважать их национальные деловые традиции. ……………………………………. ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………................ 3. Например, британцы любят обсуждать деловые вопросы во время еды. …………………………………………………………………………………………………………………………………………………………………………………… 4. Японцы рассматривают обед как время расслабиться, отдохнуть и лучше узнать друг друга. …………………………………………………………………… …………………………………………………………………………………………………………………………………………………………………………………… 5. Немцы предпочитают обсуждать дела до обеда, а французы любят сначала поесть. ……………………………………………………………………………….. ……………………………………………………………………………………...… 6. Принимаясь за дело, британские бизнесмены часто снимают пиджак и засучивают рукава.……………………………………………………………….…. ………………………………………………………………………………………... ……………………………………………………………………………………..…. 7. Американцы любят класть ноги на стол, когда они разговаривают по телефону. ……………………………...…………………………………………..… ……………………………………….……………………………………………..… 8. У японцев самые строгие правила социального и делового поведения. ……………………………………………………………………………………………………………………………………………………………………….………..… 9. Возраст играет очень важную роль в ведении бизнеса в Японии. Молодого человека никогда не пошлют для заключения сделки со старшим человеком.………………………………………………………………………….… …………………………………………………………………………………………………………………………………………………………………………………… 10. Американцы хорошо известны своими непринужденными и неофициальными манерами.………………….……………………………………... ……………………………………………………………………………………….……………………………………………………………………………………………. 11. Англичане всегда холодны и сдержанны. ……………………………….…….. ……………………………………………………………….………………………… 12. На Ближнем Востоке не следует восхищаться чем-либо в доме хозяев, иначе они должны будут подарить это вам. ………………………………….……. ………………………………………………………………………………………….
VI. SPEAK
Work in pairs and prepare an interview. Student A has just returned from a business trip to America / Japan / Great Britain / etc. Student B asks him about his impressions.
2.You talk 1. What are the ‘rules’ about greeting people in your country? When do you shake hands? When do you kiss? What about when you say goodbye? 2. Think of one or two examples of bad manners. For example, in Britain it is considered impolite to ask people how much they earn. 3. What advice would you give somebody coming to live and work in your country? Additional material
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Listen to the text
Read and translate the text
3. Complete the sentences with a word or a phrase
1. Interview
