VIII. Hotel guests have a wide variety of needs. Some of these are listed below. Decide which member, or members, of staff should deal with each of these requirements.
Example: If a guest wants a) some drinks in his room, he could call 6) Night Porter or 9) Room Service A guest wants: Members of staff a) some drinks in his room 1. Bookings Clerk b) some soap 2. Cashier c) to stay at the hotel again 3. Duty Manager d) his shirts cleaned 4. Hall Porter e) some writing paper 5. Housekeeper f) to leave a message 6. Night Porter g) to cash a traveller's cheque 7. Porter
k) to hire a car I) to change her room m) to cash a personal cheque n) to deposit some valuables o) an early call p) a newspaper in his room q) his baggage moved
IX. Find jobs that a chambermaid does. Match words in columns A & B.
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A guest wants: Members of staff
