X. The guests are mentioning problems with their rooms.
Match the replies to the requests from the list below: 1) Can you send someone up, please? The bulb in my bedside lamp is broken. 2) Can you help me, please? I'd like to make some telephone calls, but there's no telephone directory in this room. Can you. send a chambermaid to room 303? The bed-sheets haven't been changed. 4) Hello. I'm in room 217. Does nobody look after the plants here? The plant in my room is almost dead. 5) I'm not satisfied with this room. The carpet is very heavy. 6) You haven't finished this room yet, have you? The ashtray needs emptying. 7) I've just unpacked and there's a small problem in my room. There are no coathangers in the wardrobe. 8) I'm afraid the chambermaid hasn't done a very thorough job in my room. The bath hasn't been cleaned. Replies are in a different order from the requests: a). Oh, I am sorry. I didn't notice that. I'll empty it for you. b) Really? I'm very sorry about that. Some of our staff are still going through training, you see. I'll make sure she comes back and cleans it right away. c) I'm very sorry. There ought to be one in every room. I'll bring one up to your room immediately. d) Certainly, sir. The Housekeeper will be up to replace it right away. e) I'm very sorry, madam. The chambermaid should have changed them. I'll tell the Housekeeper to come up and change them now. f) Thank you for mentioning it, madam. The Housekeeper is usually very careful about watering them, but she's been on holiday this week. I'll send someone up to water it now. g) Sorry about that, sir. I'll ask the floor maid to vacuum it at once. h) Oh, dear, I don't know how that could have happened. Somebody must have taken them. I'll bring some up to your room right away.
XI. Now practise similar dialogues using the tables below: Table 1
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