| U s e f u l L a n g u a g e
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| Starting positions
We’d like to reach a deal with you today.
Right, let’s try to get 10% off their list prices.
| Making offers and concessions
If you order now, we’ll give you a discount.
We’d be prepared to offer you a better price if you increased your order.
| Refusing an offer
I’m not sure about that.
That’s more than we usually offer.
That would be difficult for us.
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| Playing for time
I’d like to think about it.
I’ll have to consult my colleagues about that.
| Following up the deal
Let me know if there are any problems.
If there are any other points, I’ll e-mail you.
| Exploring positions
Can you tell me a little about …?
What do you have in mind?
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| Checking understanding
What do you mean?
Have I got this right?
If I understand you correctly, …
You mean, if we ordered …, would …?
Are you saying…?
| Accepting an offer
Sounds a good idea to me. As long as we…
Good, we agree on price, quantity, discount…
| Closing the deal
I think we’ve covered everything.
Great! We’ve got a deal.
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