Как писать деловые письма
Более точную информацию о стоимости услуг вы можете узнать по телефонам или по электронной почте: тел. 8-953-808-24-30 Сергей; эл. почта: Smk-servis@mail.ru Гарантия на электромонтажные работы 1 год. Нам будет приятно работать с Вами, возможно для Вас мы сделаем скидку! Г. Новосибирск ул. Лазарева 33/1 тел. 8-913-372-10-35 Как писать деловые письма 1. Begin from the end. Decide what you would like to happen as a result of your letter. Want money? To sell something? A promotion? Summarize your letter in a sentence. The best letters have a strong sense of purpose. 2. Put yourself in you r reader's place. Therefore be friendly and nice. Never write in anger. Your anger will evaporate: your letter will remain. Find ways to turn negative statements into positive ones. 3. Write plainly. Keep your sentences short — one idea in each. Any sentence long r than two typed lines is automatically suspect. Try to write the way you talk. 4. Decide what information is important and what is irrelevant. -Chop out the whole paragraphs if they do not contribute. In particular, pay attention on adjectives as Voltaire wrote «The adjectives is the enemy of the noun». 5. Use active verbs. Be brave not to write, «Your invoice has been misdirected» instead of «I have misdirected your invoice» Whenever you can, use pronouns I, we, and you addressing your reader by name «Dear Ms White». The passive voice sounds rather wimpy. 6. Check your grammar, spelling, punctuation, and style. Set up a clean, logical format for your letter. Read the text aloud to yourself or to someone else and ask him or her to look critically at your draft. 7. End the letter with an action step. The last sentence of your letter should suggest the reader's or your own next move like «If you have any problems, please do not hesitate to call us at...». СЛОВАРЬ ПО ТЕКСТУ Plan --- План Outline --- Набросок Draft ---- Проект текста документа, черновик Edit ---- Редактирование Rewrite ---- Переписка, перепечатка Proofread ---- Вычитывание Grammar ---- Грамматика Punctuation ---- Пунктуация Spelling ---- Правописание Style ---- Стиль Format ---- Формат, форматирование Businesspersons ---- Деловые люди. Summarize ---- Обобщать, рецензировать TASK 1 Приведите в соответствие термины и их определения a. draft 1. general description of something which doe s not give us all the details b. edit 2. giving a short written or spoken account of something c. outline 3. examining and making correction s to the text so that it is suitable for publishing d. plan 4. the general way of presentation e. proofread 5. a method of achieving something that you have worked out beforehand f. style 6. an early version of a document g. summarize 7. to read a text to find and mark mistakes
TASK 2 Напишите письмо, используя подходящие слова из представленных ниже: Dear (Sir / Mr. Smith / Mr President) With (relation / reference / connection) to our telephone (dialogue/ chat / conversation) I am (enclosing / posting / including) our latest catalogue. I (shall / will / would) be grateful (that / if / when) you (may/ should / could) come to see us on Wednesday 5th June at 11.00 a.m. to discuss our business. If this date is not (correct / comfortable / convenient) I would (want / like /appreciate) (if / whether / when) you could give me a ring. If you have any further (problems / questions / inquiries) please do not (pause / delay / hesitate) to (connect / contact / correspond) us again. In the meantime, I (look / expect / wait) forward to (listening / hearing / seeing) from you. (Regards / Yours faithfully / Love)
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