Test on the video film

A. Previewing task.

Task I. Before watching the film, make sure you know the following words and word combinations:

- the concept of control - monitoring, measuring and reporting business events - to keep the organization on the right track - to organize control activity - effective / faulty control systems - financial controls - inventory controls - quality controls - preventative controls - diagnostic and therapeutic controls - feedback controls - feed forward controls

- to provide feedback - to revise budgets and alter plans - employee evaluation forms - to detect positive and negative deviations - to take corrective actions - to end results - to be costly in terms of both time and money - to be an invaluable tool - modeling - mathematical models - mathematical equations

B. While watching.

Task II. Make these expressions sound true:

1. For most of us the term “control” suggests assistance, the specter of big brother, and command.

2. Control has much to do with gathering information – that is: motivating, stimulating and reporting business events in order to achieve objectives.

3. The function of control in management is to keep the organization on the right track by gathering information about established standards.

4. Control systems deny feedback about performance expectations outlined in management’s original plan.

5. There are three kinds of control systems: management controls, inventory controls, and quantity controls.

 

Task III. Tick the basic steps that control systems are typically designed around:

a) make up plans;

b) motivate subordinates;

c) establish standards;

d) measure and compare performance against the standards;

e) evaluate employees;

f) help the staff to communicate efficiently;

g) take corrective action.