In a dialogue below Monika (M) calls Liviu (L) to arrange a meeting.

M: Hello. I’d like to speak to Liviu Balanescu, please.

L: Speaking.

M: Oh, good morning. My name’s Monika Dannemann and I sent you an email

5 last week about the construction project in Bucharest.

L: Oh, yes, of course. Nice to hear from you, Monika. Your email sounded very interesting. And I’d like very much to meet you to discuss it further.

10 M: That’s great. What day would suit you? I’ll be in Bucharest from the eighteenth

to the twenty-first.

L: Let me just check. What about Thursday the nineteenth?

M: That sounds fine. What time would be good for you?

L: Shall we say two pm?

15 M: I’d prefer a bit later if you don’t mind. Could we make it three?

L: Perfect. We can meet here in my office on Tuesday the nineteenth at three o’clock.

M: And where exactly is your office?

L: It’s in the center – it’s very easy to get to. I’ll send an email to confirm the

20 meeting and with a link to our website. You’ll find a map and a lot of other

information on there.

M: Very good. I look forward to meeting you on the nineteenth.

L: Bye, and thanks for calling.

 

· Notice at line 4 how Monika begins by referring to the last connect.

· Notice at line 16 how Liviu confirms the details.

 

In the next dialogue Liviu’s secretary (S) calls Monika (M) to change the arrangements.

S: Good morning. Is that Monika Dannemann?

M: Yes.

S: Oh, hello Monika. This is Mr. Balanescu’s secretary. He asked me to call you. Unfortunately Mr. Balanescu can’t make the meeting with you on Tuesday the

5 nineteenth.

M: Oh, I see.

S: Yes. He apologizes – he has to be out of the office all day. He suggests that you meet the following day instead.

10 M: The day after? OK, that’s no problem. What time are you thinking of?

S: Any time in the afternoon – whenever is convenient for you.

M: How about three o’clock again?

15 S: That sounds fine. Three o’clock on the twentieth. Just give your name at

reception and I’ll come down to meet you. And I’m sorry again about the change.

M: No problem at all. Goodbye.

 

· Notice at line 17 how the secretary apologizes again at the end of the call.