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In a dialogue below Monika (M) calls Liviu (L) to arrange a meeting.
M: Hello. I’d like to speak to Liviu Balanescu, please.
M: Oh, good morning. My name’s Monika Dannemann and I sent you an email
5 last week about the construction project in Bucharest.
L: Oh, yes, of course. Nice to hear from you, Monika. Your email sounded very interesting.And I’d like very much to meet you to discuss it further.
10 M: That’s great. What day would suit you? I’ll be in Bucharest from the eighteenth
to the twenty-first.
L: Let me just check. What about Thursday the nineteenth?
M: That sounds fine. What time would be good for you?
L: Shall we say two pm?
15 M: I’d prefer a bit later if you don’t mind. Could we make it three?
L: Perfect. We can meet here in my office on Tuesday the nineteenth at three o’clock.
M: And where exactly is your office?
L: It’s in the center – it’s very easy to get to. I’ll send an email to confirm the
20 meeting and with a link to our website. You’ll find a map and a lot of other
information on there.
M: Very good. I look forward to meeting you on the nineteenth.
L: Bye, and thanks for calling.
· Notice at line 4 how Monika begins by referring to the last connect.
· Notice at line 16 how Liviu confirms the details.
In the next dialogue Liviu’s secretary (S) calls Monika (M) to change the arrangements.
S: Good morning. Is that Monika Dannemann?
S: Oh, hello Monika. This is Mr. Balanescu’s secretary. He asked me to call you. Unfortunately Mr. Balanescu can’t make the meeting with you on Tuesday the
M: Oh, I see.
S: Yes. He apologizes – he has to be out of the office all day. He suggests that you meet the following day instead.
10 M: The day after? OK, that’s no problem. What time are you thinking of?
S: Any time in the afternoon – whenever is convenient for you.
M: How about three o’clock again?
15 S: That sounds fine. Three o’clock on the twentieth. Just give your name at
reception and I’ll come down to meet you. And I’m sorry again about the change.
M: No problem at all. Goodbye.
· Notice at line 17 how the secretary apologizes again at the end of the call.